Digital Products

Because products are digital and accessible immediately after purchase, refunds are generally not available once a download has been delivered.

Exceptions

Refunds may be considered where:

  • The file is corrupted.
  • The file cannot be accessed.
  • The purchased resource differs significantly from its description.
  • Duplicate purchases occurred due to system error.

Refund Requests

Refund requests must be submitted within 7 days of purchase.

Contact:

support@sokobonge.ke

sokobonge@gmail.com

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